Privacy Policy

Overview

At Aixagonal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company name when you contact us or fill out forms
• Professional information such as job title, industry, and role
• Project details and business requirements when you inquire about our services
• Resume and application materials if you apply for a position
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and links clicked
• Referring website or source
• Device identifiers and general location data

Client Project Data

During service engagements, we may process data provided by clients for AI model development, analysis, or implementation. Such data is handled according to specific contractual agreements and is subject to additional confidentiality protections.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill service requests
• Send you relevant information about our services, updates, and promotional materials
• Improve our website, services, and customer experience
• Analyze usage patterns and optimize our offerings
• Protect against fraud, unauthorized access, and other security issues
• Comply with legal obligations and enforce our terms
• Recruit and evaluate job candidates

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party vendors who perform services on our behalf, such as:

• Cloud hosting providers (AWS, Azure, Google Cloud)
• Analytics services
• Email service providers
• Payment processors

These providers are contractually obligated to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose information if required by law or in response to:

• Valid legal processes such as subpoenas or court orders
• Requests from government or regulatory authorities
• Circumstances requiring disclosure to protect rights, property, or safety

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include:

• Contact inquiries: 2 years from last contact
• Client project data: As specified in service agreements, typically 1-3 years post-engagement
• Job applications: 1 year from submission
• Analytics data: 26 months

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, ongoing service relationships).

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

Exercising Your Rights

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.